Wow, all I can say is WOW. Not only was Mr. King QUICK to answer questions and help out, he did it better than I could have hoped for. Aries gets a 5 Star from me and I'm one of those people that don't give out 5 star ratings. There is literally nothing better he could have done.
I just got back into BattleTech after a two-decade long year hiatus. Stumbled onto DFA while on YouTube. They mentioned Aries as a place to find BattleTech. Man, were they right!! AWESOME selection, great pricing, easy ordering, and lightning-fast delivery. Can't say enough about my first experience. Will definitely not be my last THANK YOU ARIES!!
Found my way here through recommendations on BattleTech Facebook groups. The praise was 100% justified! Price is great, orders ship quickly, and communication is superb. If you want the best possible purchasing experience for your next 'mech, look no further.
Customer service is obviously a point of pride for Derek, and it's great to see this in a time when said service is often impersonal or non-existent. Derek has always responded promptly to my emails, and processed orders efficiently. Thanks! It's great to find good pricing AND a wide range of BattleTech product availability in your store. Keep it up!
When some items in my order arrived broken, I was able to contact him with zero hassle and he had it squared away for me quickly. I have recommended this site to a number of my friends and they agree on the promptness of shipping and excellent customer service.
I have now placed quite a few orders from Aries (Derek). Top notch every time! You got questions...answered every time! Best customer service and a locally owned business focused on the universe that we love. What more could you ask for.
Placed my first order on a Friday and received it the following Monday. It wasn't even scheduled to be here until Wednesday! Packaging was excellent and I could tell that a lot of care was taken to make sure the 2 BattleTech books I ordered made it to me in mint condition. Thank you, Derek! I'll be making more purchases in the near future. :lol:
I've had nothing but good experiences when dealing with Derek & Aries Games. Fast response times, good prices, and fair business practices. He's refunded me for being over-quoted on shipping charges, worked personal deals when the quote system totally failed, and always replies with a positive outlook.
So I finally got around to purchasing from Aries a couple of days ago. Warhammer IIC4 that I'd been wanting for some time. The Mini is nice, of course, but the speed and courtesy of service is what stood out. There was a mailing issue that I had missed, and Derek contacted me immediately to make sure it was fixed, and then 48 hours later, my package arrived. Kudos. After dealing with a lot of companies that couldn't spell customer service, let alone deliver it, this was indeed a fantastic shopping experience.. the first of many.
I've been buying my minis and paints from Derek since the site first launched and I can honesty say I have no reason to want to go anywhere else. The customer service and communication is fantastic and you can't beat the prices!
I am a regular customer with Aries and have had nothing but great service. Prompt and accurate order fulfillment and great customer service. I strongly recommend Aries for your BattleTech miniatures needs.
Being able to talk to Derek one on one in case something inevitably goes wrong (typically on PayPal's end), plus the lower costs of everything, and the expedient shipping times, makes this site worth going to over everything else I've checked out. If I need a new 'Mech or vehicle, Aries is the place to go!
If you want to share your love for Aries...please send it to us via the Contact Aries link here
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